NOC 64400 · TEER 4

客户服务代表——金融机构

Customer services representatives - financial institutions

所属大类：销售服务代表及其他客户与个人服务职业（Sales and service representatives and other customer and personal services occupations）

这个职业做什么

Customer services representatives in financial institutions process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.

雇主常用头衔（点击直达在招职位）

去看在招职位（跳转外部网站）：Job Bank LinkedIn Indeed

各省薪资范围

地区	低	中位	高
全国	$18.00/时	$22.50/时	$30.67/时
阿省 AB	$18.50/时	$22.56/时	$32.00/时
BC 省	$19.50/时	$22.50/时	$31.54/时
曼省 MB	$17.00/时	$21.00/时	$26.44/时
新不伦瑞克 NB	$17.43/时	$22.00/时	$27.00/时
纽芬兰 NL	$17.75/时	$20.35/时	$27.50/时
新斯科舍 NS	$18.00/时	$21.00/时	$25.64/时
西北地区 NT	$20.74/时	$28.48/时	$38.42/时
安省 ON	$17.60/时	$22.00/时	$30.39/时
爱德华王子岛 PE	$17.31/时	$21.00/时	$27.00/时
魁省 QC	$20.00/时	$24.04/时	$31.00/时
萨省 SK	$19.09/时	$23.00/时	$29.67/时

来源：Job Bank / ESDC 公开数据 · 截至 2025-11-19

主要职责

Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions
Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
Sell travellers' cheques, foreign currency and money orders
Answer enquiries and resolve problems or discrepancies concerning customers' accounts
Inform customers of available banking products and services to address their needs.

雇佣要求

Completion of secondary school is required.
A college diploma in business administration may be required.
On-the-job training is provided.

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